Sandbox Galaxy FAQ
General
What is Sandbox Galaxy?
Sandbox Galaxy is a unified hub for player-made creativity across sandbox, survival, and crafting games.Each supported game exists as its own planet, where players can share creations such as maps, builds, skins, mods, models, and other forms of creative content. These planets coexist within a shared galaxy, allowing communities to grow independently while still being part of a larger creative universe shaped by player imagination and activity.
Are you affiliated with the developers of the games?
No. Sandbox Galaxy is an unofficial fan-run platform and is not affiliated with the developers or publishers of any supported games.We exist to support and celebrate player creativity. For official support, account issues, or game-related inquiries, please contact the respective game's official support channels.
Does Sandbox Galaxy have rules?
Yes. Sandbox Galaxy is a social networking and content-sharing platform with members from around the world. We have clear rules and guidelines covering social behavior, content standards, and moderation to help keep the community welcoming, creative, and safe.Additional help and guidance will continue to be published as the platform evolves.
Submissions
What is the Greenlight System?
The Greenlight system helps keep Sandbox Galaxy safe and organized by reviewing certain submissions before they are published publicly.New or lower-level members may have some types of content queued for review. Following content guidelines and general site etiquette helps speed up this process and ensures a smoother publishing experience.
Reporting
How do I report content?
Click the nearest flag option associated with the content and fill out the report form. Reports help keep the community safe and respectful. Thank you!
How do I report a member?
Visit the member's profile page and click the flag option on their profile bar to submit a report.
How do I report a moderator?
If you need to report a moderator, please file a ticket or contact us.Moderators are human too, and concerns are reviewed seriously and fairly.
Moderation
What are moderators?
Moderators are volunteers who help keep Sandbox Galaxy organized, safe, and enjoyable. They enforce site rules, assist members, and help guide the community.You can view the current moderation team on the site team page. Moderators are expected to follow the same rules as members and to set a positive example.
How do I become a moderator?
Interested in helping shape Sandbox Galaxy? You can apply to become a moderator via our moderator application page when applications are open.
How do I appeal a ban?
If you believe a ban was issued in error or would like it reviewed, please file a support ticket.
Technical
How do I report a technical issue?
If you encounter a bug or technical problem, please file a support ticket and include as much detail as possible so we can assist you.
How do I change my username?
You can change your username from your account settings, provided the name is available and you meet the requirements.
How do I install the Progressive Web App?
Sandbox Galaxy supports installation as a Progressive Web App (PWA) on compatible devices. Instructions will be provided within the site or through announcements when available.
